Additional 40% off EVERYTHING in the store!!! Enter the Coupon Code "FINAL" at checkout
Find quick answers to your questions below...
Placing an order
• Help! How do I find what I'm looking for?
• I found what I was looking for. Now what?
• Can I order by phone?
• I forgot my password. What do I do?
• How do I change my password?
Payment Options
• Is it safe to use my cerdit card for purchases?
• What credit cards do you accept?
• Are there other ways to pay?
• Do I have to pay sales tax?
• What's your pricing policy?
Sizing
• If I order something and it doesn't it, can I return or exchange it?
• How do I know if something's the right size?
Technical problems
• Are you signing in and nothing happens?
• Did you add something to your basket and now it's not there?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Contact us
• How do I contact The Dapper Baby?
The Dapper Rewards
• Any evil conditions?
• Can I combine my Reward bonuses with other non-Rewards coupons and promotions?
• Can I get credit for past orders?
• Do my rewards expire?
• How do I use my Dapper Rewards?
• What are Dapper Dollars?
• What are Dapper Points?
• What are FREE Bonus Points?
• What is the Dapper Rewards Program?
• Will I recieve special offers?
Shipping
• Do you ship outside the US?
• How do I know if something's got a surcharge?
• How do you handle big items?
• How much does shipping cost?
• What are my shipping options?
• What are your policy on Freight forwarding?
Order Tracking
• Has my order shipped yet?
• How do I track my order?
• My package should've arrived by now but it didn't. What do I do?
• When will my order arrive?
Changing/canceling/exchanging and returns
• Can I change or cancel an order once it's been placed?
• Gear information
• How can I check the status of my return?
• How do I return a gift?
• How do I return an item?
• Personalized and customized items information
• Restocking fees
• What is your policy on returns?